Which MyEcoBox is right for me? If you still have questions, feel free to reach out to our Customer Support team at contact@MyEcoBox.ro What sizes do MyEcoBox come in? MyEcoBox made of the world’s most eco-friendy material, comes in one and only size 1000x30x30 cm How do I assemble and set up my MyEcoBox? Once received, fold and close the top lid and secure it with the cardboard flap. Press down on the perforated cut-out on the top lid. Remember to place your box in an easily accessible spot. That’s it! Check out our MyEcoBox setup video for step-by-step instructions HERE. How do I return my MyEcoBox when it’s full? When your MyEcoBox is full, seal it and return it to our center by using the pre-paid shipping service. All you need to do is to contact us at contact@MyEcoBox.ro We will be taking care of the rest.

How much does shipping cost? Shipping is always free. When will my order arrive? Orders are typically shipped out 2-3 business days after the order is placed. All orders can take 1-6 business days to arrive. I need to cancel or return my order. How can I do this? You can view our return policy here. I need to edit my order. How can I do this? Unfortunately, we are unable to make edits to the contents of an order. If you ordered an incorrect item, please reach out to our Customer Support team at contact@MyEcoBox.ro How do I correct a delivery address after I have placed an order? Delivery addresses can be modify by reaching out to our Customer Support team at contact@MyEcoBox.ro

How do the Free Recycling Programs work, and how do they differ from the MyEcoBox system? Our Free Recycling Programs are funded by brands and retailers to help you recycle items that municipal programs don’t typically accept. To participate in one of these programs, simply sign up for free at www.MyEcoBoxr.ro and start collecting. To learn more about our Free Recycling Programs and how they work, please visit our page HERE. Unlike our Free Recycling Programs, the MyEcoBox system allows you to recycle everything with a comprehensive, all-in-one solution for nearly everything that is not accepted through public programs. The transportation and recycling costs are built into the price. To learn more about MyEcoBox and how it works, please visit our page HERE. Why does a MyEcoBox cost money when many of the Free Recycling Programs do not? The cost of recycling can be broken down into two main parts: transportation and the recycling process itself. In public recycling, your taxes pay for curbside pickup, transportation to the plant, sorting, and recycling. With Free Recycling Programs, the sponsoring brands and retailers pay for these expenses. With MyEcoBox, you have the power to take matters into your own hands and recycle everything. The price of a MyEcoBox includes the cost of transportation and recycling. To learn more, please visit our page HERE. MyEcoBox is not in our budget. Is there something we can do? The price of MyEcoBox is based on the current shipping and recycling costs for each material type. We understand this service may not be a fit for all customers at this time. We recommend checking out our Free Recycling Programs, which offer free recycling solutions. I want to recycle everything and do more to reduce my impact. What else can I do? That’s the spirit! Follow us on social media for daily tips and tricks.